Please contact us directly on firstname.lastname@example.org or +255 777 111 333 at any time should you have any questions or require any assistance.
We accept USD (Credit cards VISA and Mastercard) and USD, EUR, GBP and Tanzanian Shilings (cash in the resort). Please note that for card payments there is 5% extra charge.
TERMS & CONDITIONS
- Reservations made without deposit are subject to cancelation without prior notice.
- Children sharing villa with adults under 5 years free.
- Please note a 5% surcharge will be added to all transactions paid by credit card, including in house expenses.
- Please note that all excursions and SPA treatments (except diving) should be paid by cash.
- Please keep your copy of the transaction for your record.
REFUND / CANCELLATION POLICY
- 30 days and More No Charge
- 5 – 30 days prior to arrival 50% of full booking value
- 8 – 14 days prior to arrival 75% of full booking value
- 1 – 7 days prior to arrival 100% of full booking value
- Cancellations to be accepted in writing only.
- After cancellation all refunds will be transferred within maximum 7 days.
A note for cardholders: Please keep your copy of the card transaction receipt for your record.
Your order will be processed promptly. You will receive a confirmation e-mail with the order details within one business day.